I just want to thank everyone who allowed me to work with them in the year 2009. I'm especially grateful to those who booked sessions, assignments, and projects and saw them through to the very end. In a environment where most now make appointments with absolutely no intention of showing up or cancelling the day of, it's reassuring to know there are still some individuals out there who care. My latest case has been an appointment made weeks in advance, (made by the client), follow up messages to make sure I will be there to meet them, and then the day of the meeting, they call 10-30 minutes late and say they won't be able to make it.
Of course all of this is done via e-mail so there is no human contact at all.
They also make sure I don't have a phone number to follow up with a voice so again, no human contact. It's a rising trend that affects all industries and I do have concerns that it will have long term negative results. If you really have no serious interest in a given vendor's work or product, don't make unnecessary appointments. It waists your time and ours as well. True professionals are very picky about their time and wish to give 110% to their clients. We have better things to do than sit around and wait for someone who really isn't interested or too busy to show common courtesy, respect, and manners when it comes to others.
There, I've said it and I stand by it!
Martin
http://www.martinoconnorphoto.com/
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